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Referral Pathways

Referring to us: FAQ

Making an appointment

Sessions are usually for one hour

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Doctor referrals

Referral from a GP, paediatrician or psychiatrist referrals with a Mental Health Plan for focussed psychological services.  

You will be eligible for a rebate of $79.05 per session, of up to 10 available per year

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Self referred

You can choose to attend sessions without a doctor's referral.

Medicare rebates do not apply. 

You may be able to claim a rebate from your Health Fund provider for our services if you hold ancillaries/top cover with: BUPA, Medibank, Teacher's Health, UniHealth and Nurses & Midwives Health. Check the rebate amount with your fund prior to attending. Open Arms/BUPA counselling is fully funded for Defence Force Personnel and their family members.

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Victims of Crime Approved Counselling Scheme

Counselling under this scheme is free for the client, the counsellor will be reimbursed directly by NSW Department of Justice

Supervision/Training

Professional supervision and training is offered to individuals, groups and organisations, including external supervision for social work students
Contact us with your enquiry

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